Before you connect channels
Every WhatsApp number and social account must belong to the business. Decide property routing and team ownership before building the inbox.
Explore the inbox ↗Start with the right question.
Design the channel, customer context, booking resource and data permission together. These short guides also make Guesthetic’s boundaries explicit.
One customer record, the right scope
Do not merge people automatically when identity is uncertain. Define headquarters, property and user visibility before records are opened.
Explore CRM ↗What belongs on the calendar?
Track resource availability for practitioners, rooms and timed services. Hotel room-night inventory remains in the PMS.
Explore scheduling ↗From content to enquiry
Design multilingual pages, content types and forms under one brand. Verify the real availability of every capability before publishing.
Explore CMS ↗